Live ETA on the Way Out. Proof of Service on the Way Home.
One tap when you leave, one tap when you finish. The customer gets a live ETA in their texts and a branded summary in their inbox — trust they can pass to a fleet manager, insurer, or their own boss.
14-day free trial. Card not charged until day 15.
Opens your phone's Messages app — sends from your own number, your own thread.
Fully
Partial
Reschedule
"Where Are You?" and "Did You Actually Fix It?"
Two of the most expensive questions a mobile mechanic answers. One eats your morning. The other eats your invoice. Same root cause — silence breeds doubt.
The 9:05 Phone Call
You said 9. It's 9:05 and the 405 is the 405. The customer's phone rings before yours can. Now you're driving and explaining instead of just driving.
No-Shows Cost a Half-Day
You roll up. Nobody home. They forgot or double-booked. That's a $300 hole plus gas and a pushed-back next customer. A morning ETA text would have caught it.
"Send Me Something for the Fleet Manager"
A handwritten receipt doesn't fly when there's a fleet manager, an adjuster, or a warranty claim involved. They want a real document with line items and dates.
The Dispute You Can't Defend
Six weeks later: "I don't think you actually replaced the rotors." Without dated photos and line items, you argue from memory. With them, the argument ends in 30 seconds.
Two Buttons. One Trust Loop.
Built into the appointment and the work order — no extra app, no extra typing.
One-Tap On My Way
Open the appointment, hit On My Way, customer gets a text with your ETA. No copy-pasting, no dictating at 70 mph. Sent from your number so replies come back to you.
Branded Proof of Service
After the job, generate a shop-branded summary: vehicle info, line items billed, what was done in plain English. Forwardable the second the customer gets it.
Photos Attach Automatically
Photos you took during the job — old pads, fresh rotors, the leak under the valve cover — attach to the proof. Dated, time-stamped, tied to the vehicle.
Customer Forwards With One Tap
Fleet managers, adjusters, and warranty admins all want the same thing — a document with your shop name, the VIN, line items, and dated photos. Customer forwards yours.
Tied to the Work Order
Proof of Service pulls from the same work order that drives your invoice. Update a line item once and the summary stays in sync. No double-entry.
A Paper Trail That Pays Off
Six months later when somebody disputes a brake job, the proof of service sits in their inbox and your records. Dated, photo-backed, line-itemed. Chargebacks land in your favor.
From "Heading Out" to "Job Closed" in Three Taps
ETA out the door, summary in the inbox. The customer always knows where you are and what you did — that's almost the entire trust battle.
2018 Honda CR-V EX · Maria L. · #WO-1042
Front Brake Pads (OE Honda)
Old pads measured 3mm. New pads installed, torqued to spec.
Front Rotors (Centric Premium)
Old rotors below min thickness. New rotors machined-ready, hub cleaned.
Brake Hardware Kit
New clips, abutment grease applied. No noise on test drive.
4 photos attached
Before/after on both rotors. Pad thickness comparison. Date-stamped.
Recommend rear inspection by 60K
Rears at ~5mm. Plenty of life, flag for next visit.
A Single Rebooked No-Show Pays for the Month
No-shows, fleet payment delays, dispute losses — every one is a real number. Two buttons take a real bite out of all three.
Built Into the Job, Not Bolted Onto It
Scheduling
On My Way fires from the appointment you already booked — the customer info is right there.
Learn moreDigital Inspections
Photos and notes from inspection flow straight into the proof of service. One pass, two outputs.
Learn moreOnline Booking
Customers book themselves, you confirm with On My Way. The whole loop closes without a phone call.
Learn moreRoute Optimizer
A smart route gives you a real ETA. On My Way puts that ETA in the customer's hand.
Learn moreOn My Way + Proof of Service FAQ
Answers for mobile mechanics
How does the On-My-Way notification work?
When you head out to a job, you tap On My Way from the appointment in Trackara Pro. The customer gets a text with your ETA so they know when to expect you. It cuts down on the "where are you?" calls and reminds the customer the appointment is happening — fewer no-shows.
What's included in a Proof of Service summary?
Vehicle details (year, make, model, VIN if entered), the line items you billed, photos you attached during the job, and a clean what-was-done summary. It's branded with your shop name and looks like something a fleet manager or insurer expects to receive.
Can the customer forward the proof of service?
Yes. The summary is generated as a clean shareable format the customer can pass to a fleet manager, insurance adjuster, or warranty partner without you having to repackage anything. That's the whole point — you do the work once, the customer can prove it five different ways.
Do I need a separate texting service for On-My-Way?
No. Trackara Pro sends the message using your phone's standard SMS — the customer sees it from your number, replies come back to you. No third-party number, no extra subscription, no "855" shortcode the customer ignores.
Does this replace an invoice or work order?
No. Proof of Service is the customer-facing summary of what happened. The work order is your internal record. The invoice is the bill. They each do a different job — and they all reference the same data so you don't double-enter anything.
Two Taps. A Customer Who Trusts You.
Live ETA on the way out. Branded summary on the way home. Fewer no-shows, faster fleet pay, disputes that end before they start.