Mobile Mechanic Dispatch Software for Small Teams
Book the job, assign the technician, plan the route and tell the customer when you will be there. Trackara Pro puts scheduling, technician assignment, a route optimizer, a day planner and On My Way ETA texts in one app, built for mobile crews of one to five techs.
14-day free trial. $49.99/mo or $499.99/yr, every feature included.
Illustrative example. Names are made up.
Brake pads, assigned to Luis
2020 Toyota Tacoma · On My Way sent
No-start diagnostic, assigned to Dana
2016 Ford Transit · Stop 1 of 4
Parts pickup on the route
Dropped in between stops 1 and 2
Online booking request
Waiting to be confirmed and assigned
Dispatching From a Group Text Stops Working at Two Techs
Jobs Lost in the Thread
Addresses, times and vehicle details scattered across texts. Somebody shows up without the part, or at the wrong house.
Crossing Town Twice
Jobs get worked in the order they were booked, not the order that makes sense on a map. That is drive time nobody bills for.
"Where Is Your Guy?"
The customer calls the owner because nobody told them when the tech would arrive. Now the owner is dispatching and answering phones at once.
Dispatch Built Into the App You Already Run the Shop On
No separate dispatch board to keep in sync. The same appointment carries the customer, the vehicle, the technician and the route.
Technician Assignment
Pick a technician from your roster on any appointment. Techs with their own login see the job on their schedule and get a notification.
Scheduling
Daily, weekly and monthly calendar views with the client, vehicle and service on every appointment, and flags when a new booking overlaps.
Route Optimizer
Reorder the day's stops to cut drive time, and drop parts-store stops in where they cost the least. The web portal adds a map view with one-click Optimize.
Day Planner
Open the app in the morning and see the whole day planned: stops in order, drive times between them, and the details for every job.
On My Way ETA
One tap prepares an ETA text from your own phone number, so the customer knows when to expect you and replies come back to you.
Proof of Service
When the job is done, send a branded summary with line items and dated photos the customer can forward to a fleet manager or insurer.
From Booking to Paid, Without a Phone Call
The pieces connect, so a job moves from the booking to the invoice without anyone retyping it.
- A customer requests a time through your online booking portal, or you book it yourself
- You assign it to a technician from the appointment
- The day planner and route optimizer put it in the right order on the route
- The tech taps On My Way and the customer gets an ETA text
- The work order is signed on site and converted to an invoice in one tap
- Proof of service goes to the customer, and the mileage lands in your tax log
Who it is for
Trackara Pro is built for solo mobile mechanics and small teams, roughly one to five technicians working out of vans and trucks.
If you run a large dispatch center with a full-time dispatcher and dozens of trucks, a field-service platform built for that scale will likely fit better.
Add Technicians Without Changing Plans
No tiers and no per-invoice fees. Technicians you assign work to are free; a technician who needs their own app login is a $15/month seat.
Or $499.99 a year. Every feature included, on iPhone, iPad, Android and the web portal at shop.trackara.app. 14-day free trial.
Add technicians to your roster and assign them jobs at no extra cost.
A technician who needs their own app login is a $15/month seat, added from Settings on the web portal.
Dispatch Connects Your Entire Workflow
Scheduling
The calendar every assignment and route is built from.
Learn moreRoute Optimizer + Day Planner
Reorder stops, add parts runs and cut dead miles.
Learn moreOn My Way + Proof of Service
ETA texts on the way out, a forwardable summary on the way home.
Learn moreOnline Booking
Customers request times that land on your calendar to assign.
Learn moreDispatch Your Team From Your Phone
Scheduling, technician assignment, route planning and customer ETAs in one app. Try it with your crew for 14 days.
Dispatch FAQ
Answers for mobile mechanic teams
What is mobile mechanic dispatch software?
It is software that books jobs, assigns them to a technician, plans the route between stops and keeps the customer updated. Trackara Pro does this for small mobile teams: scheduling, technician assignment, a route optimizer and day planner, On My Way ETA texts and proof of service, in one app.
How do I assign a job to a technician?
Open the appointment and pick the technician from your roster. A technician with their own app login sees the job on their schedule and gets a notification. You can also share the appointment details with any technician directly.
How much does it cost to add technicians?
Technicians you assign work to are free; a technician who needs their own app login is a $15/month seat. The account itself is $49.99 a month or $499.99 a year with every feature included.
Does the route optimizer work for the whole day?
Yes. The day planner pulls in the day's booked jobs, proposes a stop order that cuts drive time, and lets you drag stops to reorder them. You can add parts-store stops along the route, and the web portal has a map view with an Optimize button for the same day.
How does the On My Way ETA work?
Tap On My Way on the appointment and the app prepares a text with your ETA, sent from your own phone number so replies come back to you. After the job, a proof-of-service summary with line items and photos can go to the customer.
Can customers book themselves into the schedule?
Yes. The online booking portal lets customers request appointments, which land on your calendar to confirm and assign.
Is it built for large dispatch centers?
No. Trackara Pro is built for solo mobile mechanics and small teams, roughly one to five technicians. A large operation with a dedicated dispatcher and dozens of trucks will be better served by a field-service platform built for that scale.