Digital Vehicle Inspections

Show, Don't Tell.
Sell the Repair the Customer Can See.

Templated inspection points. Photo on every line. Video on iOS for the upsell that needs sound. Pass / Fail / Needs Attention status. A customer-shareable summary they can forward to their spouse before signing off on the repair.

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INS-2618

2018 Subaru Outback

Brakes 1 FAIL 2 ATTN

Front PadsFAIL

Rear PadsNEEDS ATTN

Brake FluidPASS

Suspension 1 ATTN 3 PASS

Fluids 5 PASS

Tires 4 PASS

12 of 18 items inspected · 3 photos · 1 video

Sound Familiar?

"I Need to Talk to My Husband About It"

You found the leak. You showed them the part. They still went home without saying yes. You lost the work — and you'll get blamed if something happens before they come back.

Trust Gap on the Driveway

The customer can't see what you see under the vehicle. They take your word for it — until their cousin says you're upselling, and the repair walks away.

Photos Buried in Your Camera Roll

You took 14 pictures of the worn-out brake rotor. Now they're somewhere between last weekend's family photos and a screenshot of a meme. Sending them to the customer takes 20 minutes.

No Paper Trail on a Dispute

A month later the customer says "you didn't tell me about the wheel bearing." You did. But you've got nothing on file proving it. That's a chargeback waiting to happen.

What You Get

A DVI Built for the Van

What Tekmetric and Shopmonkey charge $200/mo for, in your pocket — designed for the way mobile mechanics actually move around a vehicle.

Templated Inspection Points

Brakes, fluids, suspension, tires, steering, exhaust, lights — already laid out so you don't forget anything. Walk the vehicle in a logical order and tap through the points.

Pass / Fail / Needs Attention

Five status options per item — Pass, Fail, Needs Attention, Not Inspected, N/A. Color-coded so the customer sees the green-yellow-red picture in two seconds flat.

Photos on Every Line

Tap an item, tap the camera, snap the proof. Photos are attached to the specific inspection point — not lost in your camera roll. iOS and Android.

Video Walkaround (iOS)

Some upsells need sound. Wheel-bearing growl. Exhaust leak. Misfire on a cold start. Capture short video clips on iOS and attach them to the inspection point so the customer hears what you hear.

Customer-Shareable Summary

Generate a clean summary view of the inspection — status, photos, your notes — and send the link by text. The customer forwards it to their spouse. Approval comes back in 10 minutes instead of two days.

Inspection History per Vehicle

Every inspection lives on the vehicle's file. Pull up last year's brake-pad photos at this year's oil change to show wear progression — and the customer suddenly understands exactly what you've been recommending.

Sample Inspection

A 12-Point in Under 8 Minutes

Open the inspection. Walk the vehicle. Tap each point. Photo on the things that matter. Customer signs off in their text messages.

Pick a templatePre-purchase, brake-job, pre-service, full courtesy — choose the right list for this job.

Walk the vehicleTap each line as you check it. Photo or video where it counts.

Add your notesFree-text per item. "Inner pad 2mm, outer 3mm" beats "needs brakes."

Send to customerOne tap to text the summary link. Approval often comes back before you finish loading the van.

Pre-Service Inspection

2018 Subaru Outback · 87,432 mi

FAIL

Front brake pads

Inner pad at 2mm. Photo + measurement attached.

NEEDS ATTN

Right rear wheel bearing

Audible hum at 35+ mph. 12-second video clip attached.

PASS

Cooling system

Pressure-tested. Reservoir at full cold mark.

PASS

Tires (all 4)

5/32" front, 6/32" rear. Even wear pattern.

N/A

Differential fluid

Not inspected — outside scope of today's service.

Why It Pays

Photos and Video Close Sales by Themselves

2x

Approval rate when the customer can see and hear the problem vs. taking your word for it.

$0

Extra DVI software fee. Tekmetric DVI alone runs $199/mo on top of their core. This is included.

10 min

Average customer turnaround on an inspection sent by text. Beats waiting two days for "let me think about it."

Works With

Your Inspection Drives the Whole Job

Inspections FAQ

Answers for mobile mechanics

What's the difference between photo and video inspections?

Both platforms capture photos against templated inspection points (brakes, fluids, suspension, tires, etc.). iOS adds video capture so you can show the customer the noise their wheel bearing is making, not just a photo of it. Video makes the upsell undeniable.

Can the customer see the inspection?

Yes. Each inspection generates a customer-shareable summary with status per item, your photos, your video, and your notes. Send the link by text. They forward it to their spouse. The "do I really need it?" conversation is over.

What status options are available per inspection point?

Pass, Fail, Needs Attention, Not Inspected, and N/A. Each item is color-coded so the customer sees the green/yellow/red picture of their vehicle in two seconds.

Are inspections kept on file per vehicle?

Yes. Every inspection attaches to the vehicle record, so you can pull up last year's brake-pad photos at next year's oil change to show wear progression.

Sell the Truth.

Stop arguing about why a wheel bearing matters. Show the customer the noise. Send the photos. Let the inspection make the sale for you.