Support

Get In Touch

Have a question about Trackara Pro? We're here to help mobile mechanics succeed. Reach out and we'll respond within 24 hours.

Email Us

Best for detailed questions

support@trackara.app

Call Us

Mon–Fri, 9am–5pm MST

+1 (801) 946-9396

Response Time

We respond quickly

Within 24 hours

How to Get Support

The fastest way to reach us is right inside the app, tickets arrive with your account details attached, so we can start helping immediately.

In-App Support , Recommended

Already using Trackara Pro? Send us a message without leaving the app:

  1. Open Trackara Pro and go to the More tab
  2. Tap Support and start a new ticket
  3. Attach screenshots if helpful, you'll get replies in a threaded conversation and can track your ticket's status

Email

Not near the app, or asking before you sign up? Email us at support@trackara.app, general questions, billing, feature requests, and partnership inquiries all welcome.

Help us help you faster: when emailing, include the email address on your Trackara Pro account, your device (e.g. iPhone 16, Pixel 9, web portal), and a screenshot or short description of what you expected vs. what happened.
Quick answers

Looking for Quick Answers?

Check our FAQ page for answers to common questions about Trackara Pro.

View FAQ